At Kitchen Spices, we understand that circumstances may change, and sometimes orders need to be cancelled. Here’s our cancellation policy to guide you through the process:

Cancellation Period:
You may cancel your order within 24 hours of placing it. Orders cancelled within this time frame will be eligible for a full refund.

How to Cancel:
To cancel your order, please contact our customer support team via email at support@kitchenspices.co.uk, Please include your order number and the reason for cancellation in your email.

Refund Process:
Once your cancellation request is received and approved, we will process your refund within 5-7 business days. Refunds will be issued using the original payment method used for the order.

Orders in Transit:
If your order has already been shipped or is in transit at the time of cancellation, we are unable to cancel it. In such cases, please refer to our Returns Policy for further assistance.

Special Circumstances:
In exceptional cases such as product unavailability or other unforeseen circumstances, Kitchen Spices reserves the right to cancel orders. If your order is cancelled by us, you will receive a full refund.

Changes to Orders:
Unfortunately, we are unable to make changes to orders once they have been placed. If you need to modify your order, please cancel it within the specified cancellation period and place a new one.

By placing an order with Kitchen Spices, you agree to adhere to our cancellation policy outlined above. If you have any questions or concerns regarding cancellations, please don’t hesitate to contact us.

Thank you for choosing Kitchen Spices for your spice needs.